Frequently Asked Questions
Everything you need to know about our premium home fragrances.
What kind of wax do you use in your luxury candles?
We use a proprietary blend of natural soy and coconut wax, designed for a clean, long-lasting burn and superior scent throw.
How long does shipping take for home fragrance orders?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days depending on your location.
Are your fragrances safe for pets and children?
Yes, our scents are formulated without phthalates, parabens, or sulfates. We recommend keeping burning candles out of reach of children and pets for safety.
Can I return a scent if I don't like it?
We offer a 30-day return policy for unused and unopened products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our delivery options to more countries soon.
How can I make my candle last longer?
Always trim the wick to 1/4 inch before lighting and ensure the first burn allows the wax pool to reach the edges of the jar to prevent tunneling.